Frequently asked questions
The questions that come up most in sales conversations, answered as they are — including the things the product does not do.
Scope
Can I issue e-invoices?
Not yet. The product creates invoices, prints them on your letterhead and generates PDFs; you can track e-document status manually. Automatic submission through a licensed integrator is on the roadmap. If you are required to issue e-invoices and expect automatic submission, we are telling you upfront that we do not cover that today.
Does it include general ledger accounting and tax returns?
No, that is out of scope. This is a pre-accounting product: accounts, invoices, collections, stock, expenses and reports. Ledger accounting, tax returns and payroll stay with your accountant’s software; this runs alongside it.
How deep is stock tracking?
Per-product stock movements, low-stock thresholds, and stock derived from invoices and delivery notes. Multiple warehouses and shelf/location tracking are on the roadmap.
Data and security
Where does my data live?
If it is installed on your server, so is the database. No shared cloud pool is used; every customer runs in their own database. Backup and restore steps are provided in writing.
Can I fix an invoice issued by mistake?
An approved invoice cannot be edited. You cancel it with a written reason and issue a correct one; both stay in the audit trail. This is deliberate — so financial records cannot change quietly after the fact.
Can a deleted record be recovered?
Records are not physically deleted; they are marked and hidden from lists, so recovering an accidentally deleted record is possible at database level.
Usage and setup
How many users can work in it?
There is no technical user limit, and user count does not drive the price. Each user is granted exactly the actions they may perform.
Can I bring my existing data?
Customer and product lists can be imported from CSV. We help with opening balances and historical documents during setup; that is scoped separately depending on volume.
Does it work on mobile?
The interface is responsive and works on narrow screens. There is no separate mobile app.
Which languages does the interface support?
Turkish, English, Spanish, French and Chinese. Turkish is the default.
Commercial
How much does it cost?
Pricing depends on how it is deployed and how much data needs migrating — not on user count. That is why we do not publish a list price. Leave a demo request and we will send a written quote for your case.
How do support and updates work?
Annual maintenance covers version updates and support. If maintenance is not renewed the software keeps running; updates and support stop.
Request a demo
See the product with your own data. Fill in the form and we will get back to you.